10 Tips for Communicating with Someone Who has Dementia
- Always approach the person from the front, using
their name and making eye contact.
- Speak clearly, slowly and in simple terms. Avoid
- Use a warm, calm voice, avoid being
condescending or using baby talk.
- Avoid distractions and find a comfortable and
quiet place where the person can focus on your conversation.
- As often as possible, give the person an option
of 2 choices. Making decisions will give them a sense of control.
- Patiently give one instruction at a time, break
up tasks into simple steps. Once a step is complete, move on to the next step.
- Use non-verbal cues when dementia has
progressed. Use items or photos to ease conversation.
- Do not argue and do your best to understand what
they are trying to communicate.
- Be mindful that the person is still an adult and
speak to them with respect and dignity.
talk about the person in the presence of others as if they are not there.