How PLC is Responding to COVID-19

A Letter from the Petras Family

We understand that the spread of COVID-19 and how it impacts our communities may continue to be a concern for family members. The safety of our residents and staff remains and will continue to be our greatest concern. The Priority Life Care COVID-19 toolkit was created to help prevent and stop the spread of the COVID-19 virus.

Above Priority Life Care guidelines and protocol, each of our communities abides by their state and local county departments of health.

As added safety measures, we have increased sanitation of high-touch areas throughout the day, nightly deep cleans, temperature, and wellness checks for employees, residents, and visitors, face masks, and shields worn by employees at all times, and physical distancing.

At this time, most states have approved family visits in exterior locations of communities. Call your local community to schedule a visit with your loved one.

Additionally, the Priority Life Care toolkit contains educational guidelines and protocols aimed to protect our residents, families, and staff against COVID-19 and other communicable diseases. Below are some examples of how you can help protect the residents, as well as prevent the spread throughout the community.‚Äč

Regards,

Sevy Petras, CEO & Bobby Petras, COO


Safety is Our #1 Priority

At each of our communities, you can expect safety to be our #1 priority for residents and employees. Here’s what we’re doing to keep a safe environment for all:

Temp & Wellness Checks

Anyone entering our community receives a temperature check and health screen for symptoms. Residents have twice daily wellness checks.

Physical Distancing

A great reason to choose senior living is the social opportunity. That’s why we physically distance and continue to be as social as possible.

Face Coverings

Every person within our walls wears a face covering at all times. Residents are able to relax in their apartments without wearing a face covering.

Clean & Tidy

In addition to our normal cleaning and disinfecting, we’ve added routine cleaning of high-touch areas throughout the day and nightly deep cleans.


Frequently Asked Questions

What is your policy for visiting our loved one?

All of our communities abide by the federal, state, and local Departments of Health guidelines. In most states, we see visitation start outdoors and move indoors after a certain period of time. Currently, all visits are physically distanced and require facemasks.

For communities who have begun visits, we are committed to making a safe environment for all parties by scheduling visits, disinfecting before and after visits, and remaining in close contact with family members.

For all communities, family members will continue to have the opportunity to have a virtual visit with their loved one(s) through Facetime, Skype, Zoom, etc., and window visits. You may schedule these visits with the executive director or life enrichment (activities) director so we can help facilitate these visits.


What do you do when someone tests positive for COVID-19?


There are many steps we take when someone tests positive for COVID-19. Our protocol, but may not be limited to:
– Ensuring that the positive resident or employee is able to self-isolate for at least 14 days.
– Testing anyone within the community that may have been in contact with the person who tested positive.
– Reviewing all training and protocols for positive cases with staff.
– Ensuring PPE quantities and room set up.
– Enhancing environmental cleaning.
– Communication within 24 hours to the local department of health, employees, residents, and families.


Do residents have to wear a mask?


Residents do not have to wear a mask in their apartments, and we request residents wear a mask when in community areas.


What will mom/dad do all day?


Our intention is to have a comprehensive program that provides personal growth and enrichment of our residents that also extends to families, neighbors, and the surrounding local community. We begin with face-to-face meetings to get to know each resident’s hobbies, interests, likes, and dislikes.

During the pandemic, we took the time to do what our life enrichments love to do and get “creative”! From door BINGO, exercising, and karaoke, residents are able to be social while we physically distanced. Communities create individual care packages for residents, connect with the local community for pen pals, adopt-a-grandparent, and enjoy the many senior housing freebies that are sent our way.

Our communities make virtual visits and window visits a priority for a family connection. And managerial staff take time each day to do personal visits to give one-on-one “social care” that everyone needs.

Stay In Touch

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